cocodebody web store FAQ section

(Items are shipped with 3 days after purchase, exclude weekends and holidays.) Check Terms Tab for more Info. U.S. Shipping Cost: ☆ $2.50 (1-3 Item) ☆$4.50 (4-10 Items) ☆$4.50 (11-20 Items) ☆$5.95 (21- up Items) $6.95 (*Bigger orders or multiples will be calculated, we invoice the difference.) *Additional Shipping information: -Shipping varies per weight, within items. -Shipping Confirmation: you will receive a notice from paypal when your item has been shipped along with -tracking information. International Shipping Information: *We do not provide tracking or insurance for International orders. We are not responsible for lost or damaged items in the mail. We can provide your custom form order number after shipment. *Certain countries we will not ship such as (Spain, Germany or Italy), please check if your country is listed in the above link. If you don't see email us. International Shipping: Delivery Carrier :USPS First Class International *Processing Time: 1 - 3 business days *Carrier Delivery Time: 7 - 14 business days *Total Delivery Time: 8 – 17 business days INTERNATIONAL Shipping Cost: ☆$3.50 (1-3 Items) ☆$4.95 (4-10 Items) ☆$8.95 (11-20 Items) ☆$6.75 (21-up Items, Contact Us for calculation ) (Bigger orders or multiples will be calculated, we invoice the difference)

We have over 70 or more colors available, Please check the listing for all the color choices. Our inventory keeps growing so keep checking back.

Yes, our Mac products are Authentic. We are aware of many non genuine Mac out there and are proud to sell all originals.

We have over 30 Authentc Mac Pigment/Glitter Samples to choose from MAC Pigment SAMPLES Please note: You will be purchasing a SAMPLE, NOT a full jar. The full jar is for photo purposes only to prove Authenticity. Pigments are a 1/4 tsp SAMPLE in a 5 gram clear/screw top jar.Jars are labeled with the pigment name. - The glitter brillants Samples will be worth more than others. A sterile technique is used to transfer the pigment sample to a 5 gram sterile jar. The sample WILL NOT be full but will contain a generous 1/4 Teaspoon sample.* Enough product in each SAMPLE for 25-30 uses, depending on coverage desired.

That is a good question, A big 7.5 grams Jar of pigment is alot and will last you a long time. Than again paying $19.50 is expensive,We think samples are a great way to collect as many colors as possible,for a lower price. Pigment samples at 1/4 tsp will last about 25-35 uses depending on coverage. You can always stick them in your bag and head out the door.

Here is a list *FROST (F): An iridescent shine that adds a highlight to any colour. *LUSTRE (L): Smoothly pearlized; intensely frosted with deluxe ultra-fine 'conditioned' finish. *MATTE (M): Hi-colour pay-off in a no-shine matte finish. *SATIN (S): Pure colour in a satin-style finish. Provides a soft, subtle, non-frost, light-refractive sheen. *VELUXE (VLX): Superfine pigment rich and very luxe. Supple to apply. Provides silky smooth matte finish. *VELUXE PEARL (VP): Vibrantly toned. Velvety soft. Shimmeringly metallic. Veluxe eye shadow, now overlaid with high-shine pearl. *VELVET (V): Soft-look finish with high-colour intensity. Has a plush velvety look and feel.

Pigment is a highly concentrated loose colour powder that contains ingredients to help it adhere to the skin. Create a subtle wash of colour or an intense effect. Does not streak or cake. Easy to blend and long-lasting.

Sometimes Cocodebody. ecraters check out process doesn't completley finish or it does than you get an email stating it went through(The majority of time it does go through) If any of that happens or your still have trouble please email us, and we will do the transaction via email and paypal.we will send you the invoice/money request which we both will have a receipt of, just like if it was paid via here. Email us at [email protected] Many of our customer our direct email purchases paid through paypal so eigher way, on the site or email. Overall if you can't pay at all then don't proceed to buy.

If you pay via ecraters invoice there is a link on your payment receipt. Then ecrater will send you a reminder feedback email within 20 days after your purchase with a link. Keep your orginal invoice & any ther paper work from them until the process is done. We do our best to always recieve a positive feedback and have kept that,experience with our customers. So please if you have any issues. "Please let's communicate" email us [email protected]

First, of all you should always keep track of your items through paypal: where delivery confirmation is provided. Please exclude weekends and holidays and allow processing, you will be notified through paypal when your item is shipped or refer to it. Please be patient we have many other customers orders to handel. Please allow at least a full 2 weeks before you start making any disputes or whatver the issue may be, we work hard and so does the post office to ship your items. Once USPS has your items its out of our control. USA SHIPPING INFORMATION: *Delivery Carrier :USPS First Class Domestic *Processing Time: 1 - 3 business days *Carrier Delivery Time: 3 - 5 business days *Total Delivery Time: 4– 7 Business days International & Canada Shipping Information: Delivery Carrier :USPS First Class International *Processing Time: 1 - 3 business days *Carrier Delivery Time: 7 - 14 business days *Total Delivery Time: 8 – 17 business days

Yes, We do for USA Customers, It is HIGHLY recommended that you purchase shipping insurance for your purchase. We are NOT responsible for any damages or loss that may occur during shipping and We are very sorry but there is nothing that we can do if you have not purchased insurance. We provide delivery comfirmation, and you can track your items through paypal. Once your items are shipped, there out of our control. Please email us and we will invoice you $1.70 more to your order.

Yes, you can we do get from time to time special request for 1/2 tsp sizes. Just email us [email protected] with how many colors of this size and we can invoice you through paypal. Emailed orders are accepted if you have an issues ordering.

For Pigment Under categories, color samples, individuals there are rates described in the listing. We understand the price may go up but on ecrater theres no way to fix that only invoice you the difference and if you pay immediately, we will refund you within a few hours and that's the discounted combined rate. All other items blush, eye shadow will be discounted/combined and calculated towards the second item please email us regarding that, its not the same as pigment adjusted rates or we will within a few hours or less refund and combine an estimate for you.

Yes! and if its a custom lot you can note that when you pick your list.

When you note the colors when you checkout before paying, just provide a paypal email address and a 2nd invoice for the differance will be sent within a couple hours or shortly. Remember you have up to 72 hours before payment is due.

Yes, you can you dont need to be a member to pay with paypal, but we still use there services for the fastest most effective method of safe payments online for customers. Simply upon checkout to paypal there on the left side "continue" and pay with your credit card, you never have t log in. For info on non member paypal read the link: https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/cps/general/OptionalAccount-outside

When using our site hosted by ecrater, prices must be in US $ but when someone in another country goes to buy and complete checkout followed by PayPa,lt will automatically make the conversion to whatever currency the buyer is paying in. It is no different than using your credit card in another country. For Conversion reference you can visit this site http://www.xe.com/